Funeral Directors in Stoke-on-Trent
Welcome to Arlington Funeral Services
Serving Families Across Stoke-on-Trent for Over 20 Years
Guidance Every Step of the Way
What Our Families Say About Us
For more than 20 years, families have placed their trust in us during their most difficult moments.
Posted on Google Stephen CartwrightTrustindex verifies that the original source of the review is Google. Arlington have just arranged the funeral of my dad. Such a caring and so professional people in particular a special mention to David what a truly fantastic guy went the extra mile for us and was so nice to us especially to my mum from start to finish. Steve CartwrightPosted on Google Stephanie WhitehurstTrustindex verifies that the original source of the review is Google. Arlington's are truly the best. They looked after our daughter Marni with the most amazing care. They also guided and supported us as a family through the hardest time of our lives. Nothing was to much trouble and they were always a phone call or visit away. Their guidance and support allowed us to give our baby girl who will be forever 20 the best send off we possibly could . thank you from the bottom of our hearts to David, Tracy and Ollie and our celebrant Nicola . We will never forget youPosted on Google Laura JacksonTrustindex verifies that the original source of the review is Google. Arlingtons were recommended to me when my dad unexpectedly passed away, and I couldn't ask for anyone better, the way they took care of my dad and us as a family, David and Tracy really did go above and beyond to help us with the process, and took so much of the pressure off, they really are such special people and I'm so grateful to them, so thank you to all at arlingtons for the lovely send off my dad had xPosted on Google Craig LovattTrustindex verifies that the original source of the review is Google. Our 2nd time within 5 months of using Arlingtons. First time in October 2025 when we lost our dad. From the first time we met David we knew instantly we were in good hands. The care and compassion shown towards us as a family was just the comfort we needed when trying to navigate through such difficult times. Planning a funeral for your loved one is so difficult, David and the team at Arlingtons made the process so seamless and took away the stress and pressure. Arlingtons organised everything, the Church, the cemetery, the venue for after the funeral. David highly recommended florists and headstone companies. Arlingtons made us feel like we were their only priority. Then fast forward to March 2026, we lost our mum, “the Gaffer”. There was only one person we thought of to call, that was our friend David. Again, we were in good hands with David. We felt prioritised again. When visiting the chapel of rest, this time we officially met Tracy. Tracy was full of so much love, she told us she looked after my mum, and she was in awe, the warmth and love from Tracy was such a huge comfort in such a difficult time. It was obvious to see that Tracy loves what she does. Arlingtons yet again excelled themselves, although we knew what to expect this time around, Arlingtons took care of everything and took the stress and pressure away. We cannot thank Arlingtons enough, at both funerals, all staff involved were simply incredible and made sure the days ran smoothly. Arlingtons we appreciate you and Thank you for everything you have done for us, you gave both parents the best send off they deserved and fulfilled their final wishes. Love from Team Lovatt aka Craig, Jonathon, Angela, Polly and families.Posted on Google Gillian LawrenceTrustindex verifies that the original source of the review is Google. Absolutely fantastic caring, professional carried out, nothing was to much trouble for any members of staff,the family and I can’t thank them enough always there even if it was just to talk,will be forever in your debt Amazing special thanks to David Podmore (poddy) 🤗🫶Posted on Google Lynn PooleTrustindex verifies that the original source of the review is Google. I went to say goodbye to a dear friend today, was met by Tracy such a lovely lady with a soft soothing comforting voice and manner. My friend had suffered before her passing due to cancer which had taken its toll on her beautiful self, but Tracy had restored Jeanette's beautiful face and she looked so peaceful and simply looked like she was sleeping so lovely to see. Thank you Tracy and your family and staff for taking such loving care of our friend xxxPosted on Google Charlene CartwrightTrustindex verifies that the original source of the review is Google. Respectful, dignified, nothing is to much trouble made a very difficult time more bearablePosted on Google Shaun PottsTrustindex verifies that the original source of the review is Google. I can't recommend this Funeral Directors enough, professional, compassionate, all round decent people.Posted on Google John ForresterTrustindex verifies that the original source of the review is Google. Can't recommend enough, David and the team at Arlington were so caring , kind and compassionate and were there every step of the way through a very difficult time. David really is a credit to his profession, genuinely friendly and empathetic he will do everything he can to cater for your needs and goes above and beyond every time, nothing was too much trouble and always so approachable. Thanks again for everythingPosted on Google Jayne BridgesTrustindex verifies that the original source of the review is Google. I was so impressed with Arlington I would not anyone else take care of me.
Welcome to Arlington Funeral Services
For over 20 years, our family-run funeral home has supported the people of Stoke-on-Trent with care, dignity and respect.
We understand that arranging a funeral can feel overwhelming — and we are here to gently guide you one step at a time
Our approach is simple:
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We listen
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We provide clear guidance
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We care for your loved one as we would our own
From your first call, we will support you with warmth and professionalism in a safe, calm and private environment. Your loved one will remain in our care at all times — never moved elsewhere — and you will always know who is looking after them.
Need to Arrange a Funeral Now?
If someone has just passed away, please contact us immediately.
We will arrange for your loved one to be brought into our care and guide you with clarity and reassurance.
Address: Arlington House, Ford Green Rd, Smallthorne, Stoke-on-Trent, ST6 1NX
Step-by-Step Guidance – When You Need It Most
We know that questions can arise at any hour.
That is why we have created clear guidance to help explain what happens — gently and in order — so that nothing feels rushed.
What to Do When Someone Dies
When someone dies, it can feel difficult to know where to begin. Questions often arise quickly — and sometimes late at night — which is why Arlington Funeral Services is here to offer calm guidance when you need it most.
Arranging a Funeral
Arranging a funeral can feel overwhelming, especially when emotions are high. At Arlington Funeral Services, we are here to guide you with clarity, compassion and dignity — helping you make decisions at a pace that feels right for you and your family.
Types of Funeral
Every life is unique, and at Arlington Funeral Services, every farewell is treated with care and dignity. Whether you are arranging a quiet unattended cremation, a traditional funeral, or something more personal, we will guide you gently — one step at a time.
What to Expect on the Day
The day of the funeral can feel emotional and uncertain — but you will not be alone. At Arlington Funeral Services, we take care of every step with dignity, professionalism and compassion, allowing you to focus on remembrance and reflection.
Advice for Children
Talking to children about death can feel daunting. But with clear, compassionate guidance, it is possible to help them understand what has happened — in a way that feels safe, respectful and reassuring.
Anniversaries & Christmas
Anniversaries, birthdays, Christmas and other special dates can feel especially difficult after a loss. These moments often bring memories to the surface — and that is natural. At Arlington Funeral Services, we understand how emotional these days can be, and we are here to offer clear guidance, gentle support and reassurance when it matters most.
FAQ & Useful Contacts
Arlington Funeral Services — Guidance, Clarity & Support When You Need It Most
From simple farewells to traditional funerals, our role is to listen, explain and guide — one step at a time. Below is a detailed guide to the most commonly asked questions, written with care, compassion and clarity.
Financial Advice
At Arlington Funeral Services, we understand that financial matters can feel overwhelming during a time of loss. Whether you are arranging a funeral or managing practical affairs afterwards, we are here to support you with clarity, compassion and reassurance.
Direct Cremation – £1,575 All Essential Services Included
Available 24/7 – we can begin arrangements immediately
A simple and dignified farewell, provided with care
Direct cremation is an unattended cremation without a funeral service at the crematorium. It offers a private and affordable way to say goodbye, while allowing families to arrange a memorial later — in their own way, and at their own pace.
No hidden costs. We’ll guide you every step of the way
What’s Included
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Collection into our care
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Care at our funeral home until cremation
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All legal paperwork
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Simple coffin
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Unattended cremation at a local crematorium
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Ashes returned in a simple container
What’s Not Included:
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No funeral service or attendance
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No procession
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No flowers or transport (available separately)
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We can also offer a small private service for up to 12 mourners in our chapel of rest the day prior
Family-run funeral directors with over 25 years’ experience
Families appreciate direct cremation for its simplicity, affordability, and time to make personal decisions later. Even with a simpler choice — our level of care never changes.
To talk through this option gently, please contact us.
Arlington Direct Cremation Plus
A Simple Farewell, Still Personal
Respect your loved one’s wishes whilst still being able to say goodbye. Arlington Direct Cremation Plus offers families the simplicity of direct cremation together with the comfort of a small private farewell led by an independent family funeral director.
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Private Chapel Farewell for up to 12 People
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Quiet Time for Reflection
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Music, Readings & Personal Tribute
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Local Care from Familiar Faces
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Total Cost £1,875
Because even the simplest goodbye should still feel personal.
Our Chapel of Rest – A Place of Peace
Our private Chapel of Rest offers families the opportunity to spend quiet time with their loved one before the day of the funeral.
It is a gentle, safe environment — a space for reflection, final words, and calm moments away from the outside world.
Visits are arranged by appointment, and we will support you throughout.
Our Services – All In-House, All With Care
Everything is handled by our experienced team here at Arlington — ensuring continuity of care and high standards throughout.
Our services include:
Funeral Arrangements & Guidance
Chapel of Rest Visits
Choice of Coffins & Caskets
Funeral Stationery & Order of Service
Floral Tributes
Keepsake Jewellery & Memorial Items
Fleet of Funeral Vehicles
Repatriation (Inbound & Outbound)
Planning for Cremation, Burial or Natural Burial
Support After the Funeral
Nothing is outsourced. Your loved one remains in our care at all times.
Our Funeral Fleet
We provide a modern and respectful fleet, including a traditional hearse and limousines for family members.
Alternative options such as horse-drawn carriages or specialist vehicles can also be arranged if desired.
All are presented to the highest standard and driven by our professional team.
Floral Tributes & Funeral Stationery
If you wish, we can help arrange floral tributes and funeral stationery, including:
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Order of Service booklets
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Memory books and condolence pages
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Photographs and personalised tributes
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Uploads and design requirements can be provided by families
Every detail is handled with care and attention.
Simple Cremation – £2995
For families who wish to attend a service, this option includes a funeral ceremony at the crematorium, arrangement of music and readings, and full professional support throughout.
Burial Services – Bespoke to Your Wishes
Burials can be arranged at local cemeteries, churchyards or natural burial grounds. Each service is tailored to your wishes, and we will provide a full breakdown of costs after a meeting with you.
Please contact us to discuss your options.
Areas We Serve
Based in Smallthorne, we proudly support families across:
- Burslem
- Tunstall
- Sneyd Green
- Hanley
- Newcastle under Lyme
- Norton
- Baddeley Green
- Bradeley
- Staffordshire moorlands
- Longport
- Chell Heath
- Stoke-on-Trent
- Fenton
- leek
and all surrounding areas.
Wherever you are — we are nearby and ready to help.
Speak to Us at Any Time
We are here to guide you — one step at a time.
Arlington Funeral Services
Address: Arlington House, Ford Green Rd, Smallthorne, Stoke-on-Trent, ST6 1NX
Call Us : 01782 818888
Email: arlingtonfs@btconnect.com